Privacy Policy

Last updated: October 20, 2025

Hey, Thanks for Stopping By

Look, we get it - privacy policies aren't exactly exciting reading material. But here at Glavor Nexus Architecture, we're pretty serious about respecting your privacy and being upfront about how we handle your info. We've tried to keep this straightforward and jargon-free.

This policy covers what data we collect when you reach out to us or visit our site, and what we do (and don't do) with it. If you've got questions after reading through, just give us a shout.

What Information We Actually Collect

We're not in the business of hoarding data. We only collect what we need to work with you effectively and keep our studio running smoothly.

Personal Info You Give Us

When you reach out for a project inquiry or consultation, we'll typically ask for:

  • Your name and contact details (email, phone number)
  • Company name if you're representing an organization
  • Project location and basic scope details
  • Any specific requirements or constraints you're working with
  • Budget range (helps us figure out if we're the right fit)
Automatically Collected Stuff

Like most websites, ours collects some basic technical info:

  • IP address and general location data
  • Browser type and device info
  • Pages you visit and how long you stick around
  • Where you came from (referral sources)

This helps us understand how people use our site and where we can make improvements.

How We Use Your Information

We're not selling your data to random companies or spamming you with stuff you didn't ask for. Here's what we actually do with your info:

Project Communication

Responding to your inquiries, discussing project details, sending proposals, and keeping you updated on progress.

Service Delivery

Actually doing the work you hired us for - creating designs, coordinating with consultants, managing permits, all that good stuff.

Legal & Admin

Contracts, invoicing, project documentation - the necessary paperwork that keeps everything professional and above board.

Occasional Updates

If you've worked with us, we might send occasional news about studio updates or relevant industry stuff. You can opt out anytime.

Who We Share Your Data With

We don't sell or rent your personal information. Period. But there are a few situations where we need to share info to get work done:

Project Collaborators

Sometimes we work with engineers, contractors, consultants, or other specialists on projects. We'll share relevant project details with them, but only what's needed to do their part.

Service Providers

We use various tools and services to run our business - things like email hosting, cloud storage, project management software. These providers might process your data, but they're bound by strict confidentiality agreements.

Legal Requirements

If we're legally required to disclose information (court orders, regulatory requests, etc.), we'll comply. We'll also notify you if we're allowed to under the circumstances.

Portfolio & Marketing: Before featuring any project in our portfolio or marketing materials, we'll always get your explicit permission. Your project details stay confidential unless you're cool with us showcasing the work.

How We Keep Your Data Safe

We take security seriously - after all, we're dealing with sensitive project details and personal info. Here's what we do to protect your data:

  • Encrypted connections (SSL/TLS) for all data transmission
  • Secure cloud storage with encryption at rest
  • Regular backups to prevent data loss
  • Limited access - only team members who need it can access client data
  • Regular security updates and patches on all our systems
  • Secure disposal of physical documents when they're no longer needed

That said, no system is 100% bulletproof. We do our best, but if you're sending us super sensitive info, give us a call and we can discuss the most secure way to share it.

Your Rights & Choices

Your data, your rules. Under Canadian privacy laws (PIPEDA), you've got several rights:

Access Your Data

Want to know what info we have about you? Just ask. We'll provide it within 30 days.

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it.

Delete Your Info

Want us to delete your data? We will, unless we're legally required to keep it (like for tax purposes).

Opt Out

Don't want marketing emails? No problem. There's an unsubscribe link in every email, or just tell us.

To exercise any of these rights, shoot us an email at info@glavornexus.info or give us a call.

Cookies & Tracking

Yeah, we use cookies - but not the chocolate chip kind. These are small files that help our website work better and give us insights into how folks use the site.

What We Use:
  • Essential Cookies: Keep the site functioning properly - these are necessary and can't be turned off.
  • Analytics Cookies: Help us understand traffic patterns and improve user experience. We use Google Analytics for this.
  • Preference Cookies: Remember your settings and preferences for future visits.

Most browsers let you control cookies through settings. Just know that blocking certain cookies might affect how well the site works for you.

How Long We Keep Your Data

We don't keep your info forever. Here's roughly how long we hang onto different types of data:

  • Active Project Data: Duration of the project plus 7 years (for legal/regulatory reasons)
  • Inquiry Info: If we don't end up working together, we'll keep your initial inquiry for about 2 years in case you circle back
  • Marketing Contacts: Until you ask us to remove you or we haven't heard from you in 3+ years
  • Financial Records: 7 years minimum (Canadian tax law requirements)

After these periods, we securely delete or anonymize the data.

Children's Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect data from kids. If you're a parent and think we've accidentally collected info about your child, let us know immediately and we'll delete it.

Changes to This Policy

We might update this policy occasionally as our practices evolve or laws change. If we make significant changes, we'll let you know via email or a notice on our website.

The "Last updated" date at the top tells you when we last revised things. It's worth checking back now and then if you're curious.

Questions or Concerns?

Look, privacy stuff can be confusing. If something in here doesn't make sense, or you've got concerns about how we're handling your data, we want to hear from you.

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Call Us
(416) 555-0147
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Visit Us

1247 Queen Street West
Suite 302, Toronto, ON

Office of the Privacy Commissioner of Canada: If you're not satisfied with how we've handled a privacy concern, you can file a complaint with the federal Privacy Commissioner at priv.gc.ca